Effective Date: January 10, 2026
The Texas Mortgage Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://thetexasmortgagepros.com/contact-us/ or use our services, including when you interact with our marketing campaigns (e.g., through form submissions, contest entries).
We want to be clear: we do not sell or share your personal information for marketing or promotional purposes.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, and any details you provide when requesting a consultation, using our services, or participating in our marketing campaigns.
Financial Information:
Limited financial details related to our mortgage consulting services, such as information you voluntarily provide during pre-qualification or application processes.
Automatically Collected Information:
IP address, browser type, device information, and website activity through cookies and analytics tools.
Campaign Interaction Data:
Information you provide when participating in our marketing campaigns, such as responses to surveys or entries in contests.
2. How We Use Your Information
We use collected information to:
Provide and improve our services.
Respond to inquiries and provide customer support.
Send service-related notifications and updates. (You may opt out of marketing communications as described below.)
Administer contests, surveys, or other promotional activities you may participate in.
Personalize your experience and tailor our services to your interests.
Analyze website usage and campaign performance.
Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information.
We only disclose information in these limited cases:
With Service Providers:
We may share data with subcontractors and service providers who assist in delivering services such as website hosting, customer support, or communications platforms. These providers must comply with confidentiality and data protection obligations.
Legal Compliance:
We may disclose information to meet legal obligations or respond to lawful requests.
Business Transfers:
If we undergo a merger, acquisition, or asset transfer, your information may be transferred as permitted by law.
Important:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. SMS Program Terms & Compliance
Program Name: The Texas Mortgage Pros SMS Program
Program Description: Users who opt in will receive appointment reminders, loan status updates, application notifications, and other relevant mortgage-related information.
Opt-in Process:
Customers opt in to receive SMS messages by:
By submitting your phone number, you confirm that you are the authorized user of the mobile number provided and consent to receive communications as described above.
Opt-Out Instructions:
You may opt out of receiving SMS messages at any time by:
After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe.
For assistance, reply HELP to any message.
Rejoining Instructions:
To rejoin, sign up again through our website or forms, and we will resume sending messages.
Help Instructions:
If you experience issues, reply “HELP” or contact us at info@thetexasmortgagepros.com or +1 877-280-4833.
Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates Disclaimer:
Message and data rates may apply. Message frequency varies.
Privacy Policy Link:
For privacy-related inquiries, please refer to:
https://thetexasmortgagepros.com/privacy-notice-policy
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, measure website performance, and understand engagement with our campaigns. You may adjust your browser settings to decline cookies, but this may limit certain website features.
6. Data Security
We use industry-standard security measures to protect your personal information. However, no system is completely secure, so we encourage you to exercise caution when sharing information online.
7. Your Rights & Choices
You may have the right to:
Access, update, or request deletion of your information.
Opt out of marketing communications (instructions included in messages).
Restrict or object to certain data processing activities.
Withdraw consent where applicable.
Lodge a complaint with a supervisory authority if you believe your rights are being violated.
To exercise any of these rights, please contact us at info@thetexasmortgagepros.com.
8. Third-Party Links
Our website may link to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted here with a revised Effective Date. Continued use of our services indicates acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns, reach out to us:
📍 The Texas Mortgage Pros
2001 Timberloch Place #500, Spring, TX 77380, United States
📞 Phone: +1 877-280-4833
📧 Email: info@thetexasmortgagepros.com
